Shipping policy
AmpIQ Shipping Policy
Thanks for choosing AmpIQ, your go-to for smarter performance and recovery.
Processing & Fulfilment
All orders are packed and shipped from our Australian warehouse within 1–2 business days. You’ll receive a confirmation email with tracking details once your order is on the move.
Shipping Options & Delivery Times
Australia:
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Standard Shipping (2–5 business days) – Flat rate: $12
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Express Shipping (1–2 business days) – Flat rate: $20
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Free Shipping on all Australian orders over $70
New Zealand:
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Standard International Shipping (5–10 business days) – Calculated at checkout
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Free Shipping on NZ orders over $200
Other International Locations:
We’re currently working on expanding global shipping. For international inquiries, please email us at hello@ampiq.au.
Order Tracking
Once your order ships, you’ll get a tracking number via email so you can follow your AmpIQ all the way to your door.
Shipping Delays
While we do our best to ship promptly, delays may occasionally occur due to public holidays, carrier issues, or high-volume periods. We appreciate your patience during these times.
Damaged or Lost Orders
If your order arrives damaged or doesn’t show up, email hello@ampiq.au within 7 days of expected delivery. We’ll sort it out fast.